Tesla announced a significant recall for its 2012-2018 Model S and Model X SUVs over concerns that the vehicle’s large touchscreen can fail.
The company had dismissed regulators because it claimed the issue wasn’t related to safety. The National Highway Traffic Safety Administration disagreed. It’s a safety concern because a faulty display screen does not allow drivers to see the backup camera or access controls for window defrosting and defogging.
Owners of the recalled vehicles will be given formal notice beginning March 30. Tesla will replace a computer component that supports touchscreen operations.
Tesla said there have been no accidents associated with the malfunction. The company told the agency that it was safe to operate the vehicle without full-screen function.
Nevertheless, Tesla is obligated to move forward with the recall and complete the necessary requirements to remedy the potential malfunction.
Recall repairs will be free of charge and customers will also receive a discount on upgraded screen hardware. Tesla will update the National Highway Traffic Safety Administration on the progress of repairing the 135,000 touchscreens. If not completed quickly enough, Tesla is subject to fines.